.portal-head{padding:60px 8% 35px}.portal-head h1{font-size:48px;margin:14px 0}.portal-head p{color:var(--muted);font-size:16px}.portal-nav{display:flex;gap:22px;flex-wrap:wrap;font-size:14px}.portal{padding:0 8% 70px}.notice{padding:17px 22px;background:var(--tint);border-left:3px solid var(--brown);font-size:14px;margin-bottom:28px}.notice a{text-decoration:underline}.tools{display:flex;gap:15px;align-items:end;flex-wrap:wrap;margin:25px 0}.tools label{flex:1;min-width:150px}.portal label{display:block;font-size:14px;color:var(--green)}.portal input:not([type=checkbox]),.portal textarea,.portal select{width:100%;font:inherit;font-size:16px;border:1px solid var(--line);background:#fff;padding:12px;color:var(--ink);border-radius:3px;margin-top:7px}.portal textarea{min-height:150px;resize:vertical}.portal input[type=checkbox]{margin-right:9px}.portal h2{font-size:30px;margin-bottom:20px}.portal h3{font-size:20px;font-weight:500}.panel{border:1px solid var(--line);padding:28px;background:#fff;margin-bottom:25px}.two-cols{display:grid;grid-template-columns:1fr 1fr;gap:30px}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:18px}.portal form>label,.portal form>.form-row{margin-bottom:18px}.portal details{padding:20px 0;border-bottom:1px solid var(--line)}.portal details p{margin-top:16px;font-size:16px;color:var(--muted);white-space:pre-wrap;overflow-wrap:anywhere}.tag{display:inline-block;padding:3px 10px;border:1px solid var(--line);font-size:12px;margin-right:12px;color:var(--brown);background:var(--paper)}.muted{font-size:14px;color:var(--muted)}.small-button{background:var(--tint);padding:10px 16px;color:var(--green);font-size:14px}.ticket-row{display:block;width:100%;text-align:left;background:#fff;color:var(--ink);border:1px solid var(--line);padding:20px;margin:10px 0;overflow-wrap:anywhere}.ticket-row[aria-pressed=true]{border:2px solid var(--green);background:var(--paper)}.ticket-row strong{display:block;font-size:17px;margin:10px 0;font-weight:500}.ticket-row small{color:var(--muted)}.ticket-body{white-space:pre-wrap;overflow-wrap:anywhere;margin:18px 0;font-size:16px}.answer{border-left:3px solid var(--green);background:var(--paper);padding:18px;margin-top:18px;white-space:pre-wrap;overflow-wrap:anywhere}.metrics{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;margin-bottom:28px}.metrics div{border:1px solid var(--line);padding:22px}.metrics b{display:block;font-size:32px;color:var(--green);font-weight:500}.admin-tabs{display:flex;gap:15px;border-bottom:1px solid var(--line);padding-bottom:15px;margin-bottom:25px}.admin-tabs button{padding:12px 20px;background:var(--tint);color:var(--green)}.admin-tabs button[aria-pressed=true]{background:var(--green);color:var(--paper)}[hidden]{display:none!important}.status-message{padding:14px 0;color:var(--brown);font-size:15px;min-height:30px;overflow-wrap:anywhere}.faq-manage-row{border-bottom:1px solid var(--line);padding:16px 0;display:flex;gap:15px;justify-content:space-between;align-items:center}.faq-manage-row>div{overflow-wrap:anywhere;min-width:0}.faq-manage-row button{flex-shrink:0}.empty{padding:35px 18px;border:1px dashed var(--line);font-size:15px;color:var(--muted)}@media(max-width:700px){.portal-head{padding:35px 6% 25px}.portal-head h1{font-size:34px}.portal{padding:0 6% 45px}.two-cols,.form-row{grid-template-columns:1fr}.panel{padding:20px}.portal-nav{gap:13px;font-size:12px}.metrics{gap:8px}.metrics div{padding:14px 10px;font-size:12px}.metrics b{font-size:26px}.portal h2{font-size:27px}.notice{padding:14px;font-size:13px}.tools{gap:12px}}@media(max-width:700px){.header:has(.portal-nav){flex-wrap:wrap}.header nav.portal-nav{display:flex;width:100%;justify-content:space-between;gap:12px}.portal-nav a{padding:8px 0}.header .portal-nav{flex-wrap:wrap}.brand{max-width:100%}}